Elite Phones and Computers Reviews

Elite Phones and Computers Reviews Overall rating: ★★★★★ 4.8 based on 57 reviews
5 1

Chinese tablet (19955)

★★★☆☆
3 5 1
My tablet had a software problem and It appears that to solve this you reloaded the operating system. Unfortunately in doing this you have deleted my downloaded apps, loads of kindle books (24) which I had paid for and also previously saved documents. If would have been nice if you had warned me of this outcome before doing it

Acer Aspire 5920G repair

★★★★★
5 5 1
Acer UK informed me they do not support this 7 year old multi media lap top any more full stop. Lap top was dead (shorted capacitors) and Elite accepted this machine for repair. Turn-around was very fast at a very reasonable price. I contacted them and they were very polite and organised they explained the problem and the machine was repaired immediately and returned. I received the computer in excellent clean condition and perfect working order.Will use this company again. Computer was shipped from France to UK and returned with no problems.

Sony Xperia Z

★★★★★
5 5 1
I had a cracked screen on my Xperia Z, claimed on my house insurance, the repair itself was absolutely bang on, from the initial inquiry to getting my phone back, was constantly able to see the status of the repair, and the phone is now as good as new, Had a little invoice issue, that was corrected with one call. Excellent service and fast !!! Thanks guys

great job done

★★★★☆
4 5 1
excellent job done fixing screen. cons-miss leading quote as vat is not included, they also charge £17.50 deposit before picking up phone and deposit amount is not taken off final payment!

laptop screen repaired

★★★★★
5 5 1
When i received my laptop ,it looks as a brand new screen and works fine. They are good in their work.

mine was not a happy ending

★★★☆☆
3 5 1
I contacted Elite and was very pleased with the quick collection of my Mobile. Unfortunately my mobile was deemed beyond economical repair, but the explanation was not clear. I questioned them via email but didn't get any more understanding. Have spent @ £32 with no happy outcome. Seems a bit steep. Spelling and sentence construction very poor

computer repair

★★★★★
5 5 1
They updated my computer which was not able to work properly and now my computer is back running up to speed. I could not be happier. Highly recommend using this service!

iphone screen repair

★★★★★
5 5 1
Much better value & experience than the slimy overpriced sales pitch you get at the likes. These guys don't thrive on the ignorance of the customer; they're there to help you make an informed decision. They are honest and they really have a passion for their company & always putting customers first.

Mobile phone repair

★★★★★
5 5 1
I brought the phone in today and I was in and out of there in 2 hours and they were able to change the glass on my cell phone.

iphone 6 repair

★★★★★
5 5 1
I came in with my iPhone 6 in a zip lock bag with tears and they fixed it in less than 15 minutes. No more tears. Great customer service. I'll be back.

Computer repair

★★★★☆
4 5 1
After a computer crash, Elite phones and Computers rebuilt an upgraded computer and salvaged all the hard drive data. They are prompt, very knowledgeable, and a pleasure to work with.

Computer repair

★★★★★
5 5 1
It is faster than ever and they reassured me there was nothing I could have done to protect my computer from these certain virus/ spyware and all the other crap inside my computer. I will most definitely use them again, just hopefully not anytime soon.

Iphone screen repair

★★★★★
5 5 1
Work IPhone was dropped on its face.. totally cracked and I was rightly panicked. . I have used another local cell phone repair company to fix one of our family's phones in the last 3 months and I was unhappy with the condition it was returned. But here, the staff is friendly, personable and extremely efficient as they fixed my iPhone 35 minutes right in front of me.

iPad Air screen repair

★★★★★
5 5 1
Very good service, they keep you constantly upto date from start to finish. I would recommend them to all my family & friends , couldn't be any easier from start to finish , thank you

cracked samsung screen

★★★★★
5 5 1
The staffs always ensure that every avenue is checked to complete a repair successfully and i have always had my equipment returned in full working order. Good price and quick service. Would highly recommend this place.

Honest review

★★★★★
5 5 1
Use this company. Service is appealing and they do what they promise. Cannot stress how perfect they are. Avoid negative commenters. They have repaired my tablet and obviously I need to pay for it to be returned. They do are slow, have had it for 8 weeks now.

Thank You Elite

★★★★★
5 5 1
The best in the industry service given. Thank You Elite :)

I sent my iphone5 for postal repair,

★★★★★
5 5 1
I sent my iphone5 for postal repair, broke the screen mishandling it. Here it is completely functional back again. It was as simple like buying a new one online, sent by post and received promptly by post itself.

Very efficient and friendly.

★★★★★
5 5 1
Very efficient and friendly. I would definitely use again and would recommend to friends

happy that they completed the job

★★★★☆
4 5 1
I had sent my iphone 4s for screen repair, i saw some white gaps around the screen of which i complained. They sent me another courier pick up and furnished the product. I did ha to go through the wait one more time but happy that they completed the job so that i do not have to settle with the worked upon phone outlook on it.

Fast and very efficient service.

★★★★★
5 5 1
Fast and very efficient service. Phone collected, repaired and returned to me for less hassle and cost of claiming on house contents insurance. Highly recommended!

fantastic service!

★★★★★
5 5 1
I just want I say thank you elite phones and computers ltd for a fantastic service! I sent my iPad off on Tuesday and received it back good as new on the Friday. 4 days for it to get to Manchester, get fixed and get my iPad back! 5* service and great communication regarding my product! I was a bit worried after i saw some bad reviews, however I am very happy to say they were all wrong! If I ever need anything like this again I know who I'll be using!

These guys saved my life.

★★★★★
5 5 1
These guys saved my life. My samsung screen broke and i use it for all my business contacts! I was met with very lovely helpful people that mended my phone within the hour. Brill bunch!

Would recommend and use again if needed

★★★★★
5 5 1
Very impressed! Sent my smashed galaxy note 2 off and received it back good as new :) Saw a few bad reviews and was worried but a very pleasant experience. Would recommend and use again if needed, thank you!

bit longer than expected to get iPad

★★★★☆
4 5 1
Took a bit longer than expected to get iPad back after smashed screen repair but git it back and great professional repair. Excellent communication and fast responses to my enquiries. Would use again. THANKS

great service

★★★★★
5 5 1
fixed a smashed screen on a nokia lumia 1020 great service cheaper than some quotes recieved thank you

very happy with the service.

★★★★★
5 5 1
Thanks - ipad mini smashed screen, sent off and fixed in less than a week. very happy with the service........

I would recommend using this firm.

★★★★★
5 5 1
I sent my I-Pad for a replacement screen. The service was very quick and efficient, only taking 5 days, it came back good as new so I would definitely use this firm again. The UPS pick up and delivery back was extremely good. The only gripe I would have is that the amount quoted for repairs does not include VAT so can be misleading. There is a statement to that effect buried in the small print however, this should be pointed out clearly when sending out a quote. Other than that, I would recommend using this firm.

I am very happy with the repair

★★★★★
5 5 1
Would recommend Elite phones and computers, although it took longer than what was stated to receive my ipad back, I am very happy with the repair of my ipad screen which had smashed. Thank you so much, you have done a brilliant job. If needed, I would use this company again.

I will recommend you

★★★★★
5 5 1
The screen on my HTC One S was damaged when dropped on a wet main road.From the technical angle, Elite's repairs were "lightening fast" and first class (ie the phone was repaired quickly and works just like it did before). The phone was collected on Tuesday morning and returned on Friday morning (they arranged the courier too). The only downside was my worry. I didn't read online reviews until repairs were underway and many reviews of Elite were awful and their website didn't provide updates (as it was supposed to). I was prepared for the worst but Elite came up trumps !!! My phone works great and was repaired so quickly. Thanks - I will recommend you (with a warning not to expect my communication).

Repair was successful

★★★★☆
4 5 1
Repair was successful - however it took 3 weeks not 48hrs. They refused to give me a discount based on this. Poor communication (don't answer phone or e-mails). I would use someone else.

my phone was returned on time

★★★★★
5 5 1
I was a bit concerned after reading some negative feedback about this company on the internet but I needn't have been. Everyone was so helpful and easy to contact and my phone was returned on time and in good condition. Thank you!!

Thank you elite

★★★★★
5 5 1
Like nearly everyone else I didn't read any reviews until I had sent my iPad for a repair to its glass I was very concerned when I read the negative feedback However any time spent worrying was a complete and utter waste of my time and energy The communication was spot on and the repair is just fine and dandy The return of the ipad could have been a day or two sooner but it was within a week 7 days to send repair and collect (perfect) The only downside was nothing to do with elite when ups delivered the iPad i asked to check it before signing for it I was categorically told NO ITS AGAINST COMPANY POLICY I took a chance and signed Perfect I will recommend elite whenever I can and I will use again Thank you elite

Excellent service.

★★★★★
5 5 1
Excellent service. Really friendly and great communication. iPad repaired and returned to a speedy time. Would definitely recommend.

I am delighted with their service.

★★★★★
5 5 1
Once I had handed over my Sony Vaio to Elite to replace a keyboard, I too, read some of the appalling reviews and was really worried. I need not have been. Yes, they said they would have to use a second-hand replacment as my model was no longer in stock. Yes, I had to chase them to find out what was happening. But it transpired that they had found a new replacement keyboard and while it took time to arrive in Manchester, it was fitted immediately and returned to me the next day - at the same cost as the second-hand keyboard, and about half the cost of repair quoted to me by another company. I am delighted with their service.

I would definitely recommend!!

★★★★★
5 5 1
After reading a lot of negatives about this company I was a little concerned, but I need not have worried my ipad was sent on a monday ,fixed, sent back to me Thursday! I cannot fault the repair or the service! I would definitely recommend!! One very happy customer thanks a lot :-)

RECOMMEND YOU USE THESE

★★★★★
5 5 1
I was desperate to have a working mobile as Im disabled. These people promised to have phone back to me 24-48 hours even tho they were nt picking up til Friday. I trusted.Kept trying to contact them, but, they don't work on weekend and my phone was not even delivered to them until Monday. Called to find out if it was repaired, was told it was repaired and I owed 49.99, Nokia C3 not a scratch on it. They have now refunded the REPAIR AMOUNT charged initially, not the 49.99 , my brand new phone looks like new again. I will pay more to use these again. I RECOMMEND YOU USE THESE people. Negative comments are left for no good reason!

should not allow any negative feedback

★★★★★
5 5 1
You should not allow any negative feedback. Sadly, they are all liars, allow the truth to come out

Don't even think it is my iPad....

★★★★★
5 5 1
I read the reviews after sending my iPad here and horrified i was. I had a cracked screen and non working iPad. The one they returned ddnt look like mine! It was anew but differently and now everything on it works. They claim something happened in transit and that they rectified it but I can pay to have it returned. I trust them as they fixed it, having read other comments. Just a bunch of scammers posting wrong comments about these guys! There are different things on it now too and the case is very shiny now. Don't even think it is my iPad....

I used Elite phones purely

★★★★★
5 5 1
I used Elite phones purely due to the lack of people offering to repair the new LG G3 phone. I dropped my phone and smashed the screen. I sent the phone off after agreeing the cost of repair which sounded high but seemed to have no choice. Phone was repaired and returned after 2 weeks and a large number of calls from myself to Elite to get an update. Phone arrived back and was booted up. All seemed fine but just the time and chasing seemed to been a problem. Told Elite after trying to get through for some time. They informed me that their business was under expansion hence the mis-communications!!!!!! They do seem to understand customer service. I am using the phone as good as new and hence felt to update a review as at the time wen no one was intending o do the repair for this phone, Elite came to the rescue, though the delays and mis-communications are reasonably understandable rather than getting no where with the repair with others at all.

device fully repaired the next day

★★★★★
5 5 1
Quite interesting to write here for the issue fixed by these folks Elite Phones and Computers for my ASUS laptop packed with all the essential functionalities, when in search of Perfect Repair company that can able to cover warranty apart from quick turnaround time. After initial consultations for service price, dropped the device to repair. They let me to collect my device fully repaired the next day. One of the fully satisfied customers recommending their services.

quality, efficient service with accurate

★★★★★
5 5 1
Elite is a friendly and efficient company providing good services to match our specific requirements accordingly they provide a value for money service without compromising on quality, efficient service with accurate work of screen replacement. They ultimately managed to save me with a very handsome amount. Highly Recommending them for the service they provided to my iPhone Device.

they fixed the issue in very quick time

★★★★★
5 5 1
Approached these guys for my HP Slatebook 14 screen Repair, explained everything in detail. John is the technician who attended the repair, patient and friendly, there are no dumb questions. After diagnosing it, they fixed the issue in very quick time than I was anticipated. Even the prices are also low. Highly Recommending them to others .

picked up my perfect-working phone

★★★★★
5 5 1
I thought my iPhone 6 Plus was dead after it stopped charging. I desperately Googled for the companies that able to provide perfect repair to my mobile and saw that phones and computers could potentially fix my issue. After having a good session with their representatives in the store through Phone, Went in there at 10 am on Monday to drop off and 4 hours later, picked up my perfect-working phone.

Highly recommending these resources

★★★★★
5 5 1
I usually don't like write reviews, but impressed enough to write here for the service this place has provided to me for my Samsung Tablet few days ago. Highly recommending these resources for everyone.

solved the issue in 1 hour of time.

★★★★★
5 5 1
Came to Elite Phones and Computers for my iPhone 6 Repair, they seemed to be friendly and attentive to what i was saying and solved the issue in 1 hour of time. Absolutely recommending these people to anyone who needs a Mobile repair.

Reasonable price for those

★★★★★
5 5 1
Charles at this store in San Rafael were fabulous provided the top class service to my Sony Xperia device when I approached these guys without appointment in a state of hurry. Reasonable price for those customer oriented service in a timely manner.

Unable to explain in words

★★★★★
5 5 1
Unable to explain in words, how much I love this place to visit. High quality services in a reasonable price with an assured warranty. They made my day.

These folks are really quick

★★★★★
5 5 1
These folks are really quick when I came here to replace a broken screen, kept me informed throughout the process and they assured me a warranty for their work. They made my day by keeping all in low prices for those quality services.

such a wonderful place I encountered

★★★★★
5 5 1
Elite Phones and Computers is such a wonderful place I encountered when I was searching for a reliable and efficient services for my cracked Phone. John a wonderful technician who repaired my device and the entire process did not take a very long time. Now my device is as good as new and I am very much relieved.

The response is good when

★★★★★
5 5 1
Absolutely recommending these friendly and attentive services to everyone in a fair price at this amazing store. The response is good when I come here for my iPhone repair. Overall a good experience.

Samsung note 4

★★★★★
5 5 1
The level of finish is just unbelievable, my Samsung note 4 had fallen from my hand and screen broke. the thought on my mind was that my phone would never be the same again but these great people have proved me wrong and i can't be more happier to admit it. when i received my phone it was like brand new, All in all very happy and i will use them again for all my gadget repairs.

cracked samsung screen

★★★★★
5 5 1
Great service and repair to cracked Samsung screen. Elite Phones and Computers would constantly give updates on repair progress. Two day repair turn around in the shop, fives days from sending to receiving repaired phone.

repairs to my Samsung Tab S were quick

★★★★★
5 5 1
Being someone that usually does not write reviews, repairs to my Samsung Tab S were quick and efficient where costs were quoted beforehand with no additional charges thereafter. There were constant updates provided and the Team are a friendly and professional bunch

Absolute honest the lot of 'em

★★★★☆
4 5 1
Don't leave em. They are total and better repair technicians. The negative review is by their competitor Lisa and Ron

Perfect

★★★★★
5 5 1
Perfect company, perfect service. Some online reviews posted are misguiding and trying to show how bad this company is.

I am happy with the service

★★★★★
5 5 1
I cant say much but the gadget was returned being repaired and in good condition.
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